Quick Start Guide
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Tenniix App
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Quick Start Guide
New here? Start with this checklist to get up and running in under 5 minutes:
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Certificate Download
If you plan to travel by air, you may be required to download and provide the corresponding certification documents.
Frequently Asked Questions
Quick answers to the questions we hear most.
Download the Tenniix app (iOS or Android), power on your machine, then open the app — it auto-detects your Tenniix over Bluetooth. Tap “Pair” and follow the on-screen steps.
Download the Tenniix app, power on your machine, open the app — it auto-detects your Tenniix over Bluetooth. Tap “Pair” and follow the steps.
Charge the battery with the supplied charger and follow the battery guidance in your Tenniix manual.
Charge the battery with the supplied charger and follow the battery guidance in your Tenniix manual.
Please refer to the Users Guide for detailed setup instructions. Follow the guide to complete the configuration and help ensure the update process runs smoothly. If you encounter any issues, you can also check the troubleshooting instructions in the guide.
Please refer to the Users Guide for detailed setup instructions. Follow the guide to complete the configuration and help ensure the update process runs smoothly. If you encounter any issues, you can also check the troubleshooting instructions in the guide.
Yes! Tenniix is built with a modular design, so AI Vision Module are fully compatible with the Tenniix Unit and can be easily attached or removed. You can assemble your setup based on your training needs—no need to buy a whole new machine if you want to upgrade or change modules later on.
Yes! Tenniix is built with a modular design, so AI Vision Module are fully compatible with the Tenniix Unit and can be easily attached or removed. You can assemble your setup based on your training needs—no need to buy a whole new machine if you want to upgrade or change modules later on.
Connect your machine in the Tenniix app and follow the available firmware update prompt.
Connect your machine in the Tenniix app and follow the available firmware update prompt.
Check the battery charge and connections, then contact Tenniix support if the machine still does not power on.
Check the battery charge and connections, then contact Tenniix support if the machine still does not power on.
Tenniix supports Training Mode and Match Mode. Tenniix Pro supports four modes: Training Mode, Match Mode, Smart Training Mode, and Smart Match Mode.
Tenniix supports Training Mode and Match Mode. Tenniix Pro supports four modes: Training Mode, Match Mode, Smart Training Mode, and Smart Match Mode.
Service & Support Email
Reach the right team for your region.
Service & Support Email
support@tenniix.ai
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Quick Start Guide
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Update Tutorial & Troubleshooting
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Android:
When connecting to the armband's Wi‑Fi, you may see a prompt such as “No Internet connection. Stay connected?” Please select “Keep Connected.” If this prompt does not appear, please tap “Forget network” and reconnect.
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iOS:
After connecting to the Wi‑Fi, return to the Tenniix App. The system will pop up a permission prompt: Allow “TENNIIX” to find devices on local networks. Please select Allow. The app will then automatically enter the OTA update screen and start the update. Please wait patiently until the armband update is complete. If you tapped “Don’t Allow,” please tap “Forget This Network” and reconnect.
